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Who we are


sai newFounded in 1995. SAI is specialized in providing CRM, Call Center, Helpdesk and Mobility solutions for the Industry. We have a broad experience and customer portfolio in leading projects and implementations on these areas of business.
Main offerings are myCRMweb, GoldMine, Heat, GoGlobal, ITSM and IPCC among others. Our headquarters are located in Sant Cugat, Barcelona, Spain.

Main Members of our team are:
David Ribera. CEO and CRM evangelist. With a background in Economics and experience in the Corporate IT business, has participated in several CRM and Call Center implementations during his tenure in SAI. He believes that the Apollo program was fake, and Moon in fact has never been walked by a human.
Ramon Meseguer: CFO and Project Expert. He directs the team of experts that are in charge to provide support, adapt the software to customer needs and keep all the clients happy with the solutions provided. He likes ski and feeling the flow while he is going down the slope and the world is moving under his feet.
Raul Masegosa: Sales and Marketing. Expert in understanding customer needs. He is the link between customers and the IT department, that interprets what each one is saying and transforms it in intelligible language for the other side. Customers love him and IT people respects him because his technical background.
Francisco Piedra: He is the sexyest of our IT team. He prefers to attend only female customers, but we push him to attend male customers as well. He loves good food and likes to smoke tobacco pipe in private.
Jose Maria Pérez: Our main IT Architect. Major in Computer Science. Cum Laude by Bellaterra University. He thinks he knows about everything, but in fact is that he is learning something new everyday.
Ricard Peñalver: He is in charge of the Support & Quality department. A perfectioninst on his own. He is a die-hard Barcelona Football Club supporter, so please don't call him when Barça is playing.
Roser Vidal: She is the CAO of the office. She has a background in psychology and she is very patient as well. These two qualities help her to understand why men can only do one single task at the same time.

Your CRM in the cloud


cloud crm1MyCRMweb project was born from the need to provide a complete CRM program, cloud-based, with a very competitive price that fits most small and medium enterprises.

MyCRMweb emerges as a combination of programs as Vtiger, mySQL, PHPList with a set of services like high availability, backup/restore, technical help desk, adapting the software and training the users in order to build a complete, refined and enterprise-class solution according to the needs of businesses today.

Beyond the desktop-based programs, miCRMweb is a completely cloud-based program. High Availability servers and ultra-fast bandwidth allow us to offer a reliable, complete, fast and easy to deploy for businesses.

We go a step ahead in the customization or integration. MyCRMweb does not offer a single standard solution vainilla flavour. Our programming skills allow us to bend the program features to match the needs of your business. We can even connect your ERP or invoicing system and your financial data to the CRM in order to see the 360º of your customers.

Some of the features that make this solution unique are:

- Core vTiger with upgrades and complements
- Connectors PHPList for Email Marketing
- Business Intelligence Module
- Integration with back office and billing
- Module Report Visits
- Module Fees and Sales Forecasts
- Backup and Restore Support
- Helpdesk and telephone support